Mass Mutual, QBE, Clearcover and Neos discuss how to create products customers love

When:
August 21, 2019 all-day
2019-08-21T00:00:00+01:00
2019-08-22T00:00:00+01:00

Insurance Nexus is joined by Adam Fischer, VP Product, Clearcover, Dillon Remler, SVP Business Transformation Office, QBE, Devon Wallace, Head of Life & Annuity Claims, Mass Mutual, Shane Larkin, Chief Commercial Officer, Neos and moderation by Alan Demers, Insurance Consultant and Former President of Claims Innovation and Technology for Nationwide to discuss how you can create insurance products customers love and what challenges you’ll need to face up to.

Join the webinar to get insights on the following:

  • Move from product-centric policy to customer-centric service: Understand your customer needs and integrate customer feedback throughout product development and become an invaluable partner
  • Boost customer adoption: Discover the strategies to achieve scale, including providing real-time information, lifestyle discounting, device uptake, emergency support and additional services
  • Discover what to prioritize to stay ahead of the competition: In a sea of connected technologies, high customer expectations and increasing competition, discover where you should focus to create world’s best products

 

Author: Yash Hirani

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