FinTech Connect 2019: Matthew Sattler, HSBC
Jan21

FinTech Connect 2019: Matthew Sattler, HSBC

We speak with Matthew Sattler, HSBC about their experience at FinTech Connect and challenges in the AI.

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FinTech Connect 2019: Graham Bright, Euro Exim Bank
Jan21

FinTech Connect 2019: Graham Bright, Euro Exim Bank

We speak with Graham Bright, Euro Exim Bank about being at FinTech Connect, background on their company and challenges in the payments industry.

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Kevin Emery, UL on customer needs
Jan21

Kevin Emery, UL on customer needs

We speak with Kevin Emery, UL about how can institutions really know what their customers want?

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Richard Benson, allen international on helping SMEs
Jan21

Richard Benson, allen international on helping SMEs

We speak with Richard Benson, allen international about helping SMEs.

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Kevin Emery, UL on instant payments
Jan21

Kevin Emery, UL on instant payments

We speak with Kevin Emery, UL about how has instant payments affected society and customer demands

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Áine McCleary, Bank of Ireland on their digital approach
Jan21

Áine McCleary, Bank of Ireland on their digital approach

We speak with Áine McCleary, Bank of Ireland about their digital approach.

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FinTech Connect 2019: Arne Vidar Haug, Signicat
Jan20

FinTech Connect 2019: Arne Vidar Haug, Signicat

We speak with Arne Vidar Haug, Signicat about the biggest challenges in the KYC & onboarding industry and being at FinTech Connect.

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FinTech Connect 2019: Chris Chamberlain, Eggplant
Jan20

FinTech Connect 2019: Chris Chamberlain, Eggplant

We speak with Chris Chamberlain, Eggplant about how have financial services changed, being at FinTech Connect and technology at the event.

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FinTech Connect 2019: Rebecca Crook, Somo Global
Jan20

FinTech Connect 2019: Rebecca Crook, Somo Global

We speak with Rebecca Crook, Somo Global about being at FinTech Connect and what are Somo Global looking forward to at the event.

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Richard Benson, allen international on democratising financial services in the future
Jan20

Richard Benson, allen international on democratising financial services in the future

We speak with Richard Benson, allen international about democratising financial services in the future.  

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Global WealthTech Summit 2019: Suman Rao, Avaloq
Jan20

Global WealthTech Summit 2019: Suman Rao, Avaloq

We speak with Suman Rao, Avaloq about being at Global WealthTech Summit, fitting in the ecosystem and the biggest challenge in Wealth Management.

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RBR Branch Transformation 2019: James White, allen international
Jan20

RBR Branch Transformation 2019: James White, allen international

We speak with James White, allen international about the background on their company, how do they help by making bank branch a future and working with Bank of Ireland.

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FinTech Connect 2019: Suresh Vaghjiani, Tribe Payments
Jan20

FinTech Connect 2019: Suresh Vaghjiani, Tribe Payments

We speak with Suresh Vaghjiani, Tribe Payments about challenges around mobile and digital payments, trends in payments processing and being at FinTech Connect.

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Jim Wadsworth, Mastercard on exciting projects
Jan20

Jim Wadsworth, Mastercard on exciting projects

We speak with Jim Wadsworth, Mastercard about exciting projects they are working on.

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Martin Kearsley, Post Office on new technology
Jan20

Martin Kearsley, Post Office on new technology

We speak with Martin Kearsley, Post Office about how new tech is vital for non-bank branches improving customer experience. 

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Áine McCleary, Bank of Ireland on changing how branches operate
Jan20

Áine McCleary, Bank of Ireland on changing how branches operate

We speak with Áine McCleary, Bank of Ireland about the changes in how branches operate.

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FinTech Connect 2019: Jay Singer, Mastercard
Jan20

FinTech Connect 2019: Jay Singer, Mastercard

We speak with Jay Singer, Mastercard about being at the event, keynote speech at the event and meeting new innovate companies.

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FinTech Connect 2019: Benoît Legrand, ING
Jan17

FinTech Connect 2019: Benoît Legrand, ING

We speak with Benoît Legrand, ING  about how they are finding the event, keynote speech and what’s next for human interaction in finance.

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Kevin Emery, UL on providing payment choice for consumers
Jan17

Kevin Emery, UL on providing payment choice for consumers

We speak with Kevin Emery, UL about how can traditional merchants and PSPs come together to provide payment choice for consumers.

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Richard Benson, allen international on omnichannel
Jan17

Richard Benson, allen international on omnichannel

We speak with Richard Benson, allen international about how can they help financial institutions grapple with the omnichannel concept.

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FinTech Connect 2019: Anurag Bhatia, Mphasis
Jan17

FinTech Connect 2019: Anurag Bhatia, Mphasis

We speak with Anurag Bhatia, Mphasis about the biggest trends within customer-centric finance, investing in customer-centric and how has the event been for them.

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Jim Wadsworth, Mastercard on customers
Jan17

Jim Wadsworth, Mastercard on customers

We speak with Jim Wadsworth, Mastercard about how do financial institutions find out what the customers are looking for.

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FinTech Connect 2019: Max Liu, EMQ
Jan17

FinTech Connect 2019: Max Liu, EMQ

We speak with Max Liu, EMQ about the biggest challenges facing the global payments industry, what are they excited about FinTech Connect and their keynote speech.

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FinTech Connect 2019: James Borley, FSCom
Jan17

FinTech Connect 2019: James Borley, FSCom

We speak with James Borley, FSCom about the changes and the challenges in regulation and being at the event.

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Martin Kearsley, Post Office on trend in the financial institutions 
Jan17

Martin Kearsley, Post Office on trend in the financial institutions 

We speak with Martin Kearsley, Post Office about the trend in the financial institutions.

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Áine McCleary, Bank of Ireland on financial services
Jan17

Áine McCleary, Bank of Ireland on financial services

We speak with Áine McCleary, Bank of Ireland about what financial services will customers be able to carry out in the future.

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Kevin Emery, UL on the payments landscape evolving
Jan16

Kevin Emery, UL on the payments landscape evolving

We speak with Kevin Emery, UL about how has the payments landscape evolved over the past few years.

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Ciaran Chu, ACI Worldwide on scalability for small organisations
Jan15

Ciaran Chu, ACI Worldwide on scalability for small organisations

We speak with Ciaran Chu, ACI Worldwide about how do they allow small organisations to scale.

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Richard Benson, allen international on customer experience
Jan15

Richard Benson, allen international on customer experience

We speak with Richard Benson, allen international about the connected customer experience.

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Martin Kearsley, Post Office on cash
Jan15

Martin Kearsley, Post Office on cash

We speak with Martin Kearsley, Post Office about how critical do they think cash will be going forward.

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Nic Preece, allen international on omnichannel
Jan15

Nic Preece, allen international on omnichannel

We speak with Nic Preece, allen international about the traditional issues facing institutions wanting to change to the omnichannel bank branch.

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Áine McCleary, Bank of Ireland on revamping branch network
Jan15

Áine McCleary, Bank of Ireland on revamping branch network

We speak with Áine McCleary, Bank of Ireland about revamping branch networks.

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Kevin Emery, UL on payments fragment 
Jan14

Kevin Emery, UL on payments fragment 

We speak with Kevin Emery, UL about seeing payments fragment or converge in the future?

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Paul Titterton, Virgin Money on customers
Jan14

Paul Titterton, Virgin Money on customers

We speak with Paul Titterton, Virgin Money about what do they want their customers to feel when they walk into one of their branches or lounges.

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Ciaran Chu, ACI Worldwide on their agenda
Jan13

Ciaran Chu, ACI Worldwide on their agenda

We speak with Ciaran Chu, ACI Worldwide about their agenda for the next 12 months.

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Richard Benson, allen international on invisible retail banking
Jan13

Richard Benson, allen international on invisible retail banking

We speak with Richard Benson, allen international about invisible retail banking.

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Jim Wadsworth, Mastercard on an international scale
Jan13

Jim Wadsworth, Mastercard on an international scale

We speak with Jim Wadsworth, Mastercard about open banking on an international scale.  

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Martin Kearsley, Post Office on the new customer demands
Jan13

Martin Kearsley, Post Office on the new customer demands

We speak with Martin Kearsley, Post Office about what are the new customer demands from their branch bank.

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Nic Preece, allen international on Bank of Ireland
Jan13

Nic Preece, allen international on Bank of Ireland

We speak with Nic Preece, allen international about their work in Dublin, especially with Bank of Ireland.

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Áine McCleary, Bank of Ireland on the omnichannel approach
Jan13

Áine McCleary, Bank of Ireland on the omnichannel approach

We speak with Áine McCleary, Bank of Ireland about the omnichannel approach.

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Backbase Connect 2019
Jan13

Backbase Connect 2019

Chloe Butler heads over to Amsterdam to attend the Backbase Connect 2019. In this video, you get a great in-depth look at the importance for banks to adopt a “people-first” approach and how their UX design can inspire greater customer...

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Paul Titterton, Virgin Money on the onboarding process in KYC
Jan13

Paul Titterton, Virgin Money on the onboarding process in KYC

We speak with Paul Titterton, Virgin Money about what happens to the onboarding process in KYC with the disruption of branch banking.

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Kevin Emery, UL on customer’s reactions to new payment technology
Jan10

Kevin Emery, UL on customer’s reactions to new payment technology

We speak with Kevin Emery, UL about customer’s reactions to new payment technology.

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RBR Branch Transformation 2019: Ben Thorpe, Glory
Jan10

RBR Branch Transformation 2019: Ben Thorpe, Glory

We speak with Ben Thorpe, Glory about customer demand, trends arising for the in-branch experience and keeping up with the customer demands.  

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Jim Wadsworth, Mastercard on fitting into Open Banking
Jan10

Jim Wadsworth, Mastercard on fitting into Open Banking

We speak with Jim Wadsworth, Mastercard about how do they fit in and what open banking options do you offer.

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RBR Branch Transformation 2019: Bastiaan Beens, TMD Security
Jan10

RBR Branch Transformation 2019: Bastiaan Beens, TMD Security

We speak with Bastiaan Beens, TMD Security about the background on their company, stopping fraud and what does TMD do outside of Europe.

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Martin Kearsley, Post Office on branch banking
Jan10

Martin Kearsley, Post Office on branch banking

We speak with Martin Kearsley, Post Office about what is the state of branch banking in the UK compared to the rest of the world.

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Paul Titterton, Virgin Money on USP
Jan10

Paul Titterton, Virgin Money on USP

We speak with Paul Titterton, Virgin Money about their USP.

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Paul Titterton, Virgin Money on self-service machine
Jan10

Paul Titterton, Virgin Money on self-service machine

We speak with Paul Titterton, Virgin Money about what are some of the services that we can currently do at a self-service machine that we can’t do in the future.

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Ciaran Chu, ACI Worldwide on the partnerships in the cloud ecosystem
Jan09

Ciaran Chu, ACI Worldwide on the partnerships in the cloud ecosystem

We speak with Ciaran Chu, ACI Worldwide about the partnerships in the cloud ecosystem.

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