Fintech Finance Presents: The Fintech Show 2.14 – The Real-Time Journey
Sep26

Fintech Finance Presents: The Fintech Show 2.14 – The Real-Time Journey

In this episode of The Fintech Show, we study the journey to accessing real-time payments. What’s it like? How easy it is? Also why is it so critical for financial institutions and services companies alike to get on board with this scheme that is revolutionising the industry. This episode we speak with Anne Boden, CEO of Starling Bank, Bottomline Technologies who can and have helped organisations get on board with Real-Time tech and...

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Fintech Finance Presents: The Paytech Show 2.13 – Conversation with VISA
Sep25

Fintech Finance Presents: The Paytech Show 2.13 – Conversation with VISA

In this special episode of The Paytech show, we speak with Bill Sheley, Head of Global Push Payments, about VISA Direct, their acquisition of Earthport and the gig economy!

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Fintech Finance Presents: The Fintech Show 2.13 – Ai, Experience and Excellence
Sep25

Fintech Finance Presents: The Fintech Show 2.13 – Ai, Experience and Excellence

In this episode of The Fintech Show, we learn about Ai from the best. We speak to JP McKenna from NatWest about Ai and its uses for Customer Experience. SmartStream tells Ali Paterson all about their new service unveiled at...

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Fintech Finance Presents: The Paytech Show 2.12 – Can the Banks Catch Up?
Sep24

Fintech Finance Presents: The Paytech Show 2.12 – Can the Banks Catch Up?

In this episode of The Paytech Show we take a look at how some Fintech companies are managing to do the whole payments ecosystem, far quicker and seamlessly than the institutions ever have. Why should a payment take weeks to go across border when instant messaging is now a thing? We speak with payments gurus Mark Bradbury, CEO of Apply Financial, Steve Lemon at Currencycloud and Ronald Lokkers General Director at...

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Fintech Finance Presents: The Fintech Show 2.12 – How to be a digital, intelligent bank
Sep20

Fintech Finance Presents: The Fintech Show 2.12 – How to be a digital, intelligent bank

In this episode of The Fintech Show, we find out everything digital. From payments, customer experience to regulation, every aspect of banking has changed. We sit down with SAP, Lloyds and Santander Mexico to explore how the banks have handled compliance with regulations and industry trends such as open banking and PSD2. We also take a look at some of the issues when dealing with cross- border payments in...

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Fintech Finance Presents: The Insurtech Show 2.01 – How Digital Insurance Empowers People
Sep12

Fintech Finance Presents: The Insurtech Show 2.01 – How Digital Insurance Empowers People

In this episode of The Insurtech Show, we investigate the rapidly changing landscape of insurance and how digital technologies impact the way societies are evolving. We took a journey to the Americas and sat down with Chubb, CitiBanamex and Afluenta to find out how insurance is fuelling economies and empowering people from all walks of life in...

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Fintech Finance Presents: The Fintech Show 2.11 – The Netflixifaction of Finance
Sep11

Fintech Finance Presents: The Fintech Show 2.11 – The Netflixifaction of Finance

In this episode of The Fintech Show we find out how digital technologies are allowing banks to talk to their customers in the most personal of ways. With so much data on their customers banks are in a great position to become the most personalised industry in the world, so to find out how we spoke with Quadient, a company that can allow even the largest institution to talk to their customers like their neighbour. To find out how the...

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Fintech Finance Presents: The Paytech Show 2.11 – Swift Payments in LATAM
Sep06

Fintech Finance Presents: The Paytech Show 2.11 – Swift Payments in LATAM

In this episode of The Paytech Show, we study the impact Swift’s Gpi has had on BBVA in Argentina and find out more about how ACI Worldwide can help any bank from Mexico to Argentina get onboard.

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Fintech Finance Presents: The Paytech Show 2.10 – The New Cross Border Reality
Sep04

Fintech Finance Presents: The Paytech Show 2.10 – The New Cross Border Reality

In this episode of The Paytech Show, we find out just how global Swift’s Global Payment Initiative truly is. We head to Buenos Aires, Argentina to see how it has transformed payments for BBVA. Over in Amsterdam Doug Mackenzie speaks with Realtime Payments specialists ACI Worldwide to find out just how critical it is for institutions to become part of this...

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Fintech Finance Presents: The Fintech Show 2.10 – The Future of Fighting Fraud
Sep03

Fintech Finance Presents: The Fintech Show 2.10 – The Future of Fighting Fraud

In this episode of The Fintech Show, we find out about fraud in the digital age. Now that you don’t even have to meet your banker, how can digital banks use ai and data to protect their customers? To find out more, we spoke with Harriet Rees and Simon Waring at Starling Bank to see how they’ve excelled at fighting cyber fraud. Gareth Evans at BAE Systems gives us the low down on how important data has become in the fight...

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Fintech Finance Presents: The Paytech Show 2.09 – Payments in Latin America
Sep02

Fintech Finance Presents: The Paytech Show 2.09 – Payments in Latin America

In this episode of The Paytech Show, Fintech Finance travels to Latin America to find out how the area is leapfrogging the rest of the world when it comes to payment technology. ACI Worldwide, who are leaders in real-time payment technology talk to us about the challenges banks face in the area and how they can help the banks solve them. Carlos Marmolejo, Head of Innovation at Banco Santander describes how the country is perfectly...

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Fintech Finance Presents: The Fintech Show 2.09 – Defend
Aug23

Fintech Finance Presents: The Fintech Show 2.09 – Defend

In this episode, we look into how to set up cloud-based systems with security in mind. We speak with Peter Martini from iboss, about “cloud sacrifice,” protecting users and the evolution of cloud control and visibility. Simon Waring from Starling Bank talks about how being a bank that was born in the cloud enable them to bypass the transition phase and some of the advantages and opportunities around...

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Fintech Finance Presents: The Fintech Show 2.08 – Open for Business!
Aug13

Fintech Finance Presents: The Fintech Show 2.08 – Open for Business!

In this episode of The Fintech Show we take a look at how PSD2 is fueling a change in behavior from the banks. Fiona McFarlane catches ups with Franziska Zangl and Oliver Dlugosch from NDGIT about how to handle some of these complexities and how to define a strategy for this. Oliver Guillaumond from ING talks to us about how; regulation aside; you need to look at more of a country by country approach of how best to deal with this open...

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Fintech Finance Presents: The Fintech Show 2.07 – The Future of Banking
Jul24

Fintech Finance Presents: The Fintech Show 2.07 – The Future of Banking

In this episode of The Fintech Show we take a look at Open Banking but not in the past tense. Open Banking has landed and not taken off again. In this episode, we are looking back to the future, where it will be going. We find out how it will democratise financial services, destroy banks and ultimately create a different way of looking at money. With author Brett King, Tony Prestedge, Executive Director of Nationwide and Richard...

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Fintech Finance Presents: The Paytech Show 2.08 – EWPN
Jul19

Fintech Finance Presents: The Paytech Show 2.08 – EWPN

In this episode of The Paytech Show we send Doug Mackenzie to Amsterdam to find out what was happening at the European Women Payments Network event. With a star-studded Fintech awards ceremony, workshops and conference, there was a lot to...

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Fintech Finance Presents: The Paytech Show 2.07 – The Cloud Global Payments Initiative
Jul12

Fintech Finance Presents: The Paytech Show 2.07 – The Cloud Global Payments Initiative

In this episode of The Paytech Show, we look at how cloud-based technology is changing the way payments are being handled, especially cross-border. SWIFT’s gpi is revolutionising the way cross border payments are working and we find out from Citi’s Phil Hong and ACI Worldwide’s Craig Ramsey to find out how critical this initiative will be going forward....

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Fintech Finance Presents: The Paytech Show 2.06 – Swiftly Does It
Jul04

Fintech Finance Presents: The Paytech Show 2.06 – Swiftly Does It

In this episode of The Paytech Show we take another look at the power of Swift GPI, what it can mean for the institutions around the world. To get the best overview, we talk to a truly global bank, ING. Ali Paterson speaks with Evelien Witlox, Global Head of Payments for ING and Doug Mackenzie talks to payments guru Craig Ramsey from...

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Fintech Finance Presents: The Regtech Show 2.01 – Open Banking, Eastern Outflanking?
Jun27

Fintech Finance Presents: The Regtech Show 2.01 – Open Banking, Eastern Outflanking?

In this episode of The Regtech Show, we take a deep dive at the impact of Open Banking in Europe, from the lens of Central and Eastern Europe. We get great insight into the region from Birte Quitt, Erste Group’s Head of Group Retail Strategy who details how their App, George has been incredibly successful in Romania. Over in Bucharest, we speak with Ioana Guiman, Managing Partner of Allevo who are the country leaders in industry...

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Fintech Finance Presents: The Fintech Show 2.06 – The Current State of Affairs
Jun24

Fintech Finance Presents: The Fintech Show 2.06 – The Current State of Affairs

In this episode of The Fintech Show, we take a step back and take a look at an industry that has changed so much in the last year. Technology has changed so much that customers don’t even know what they want. So to find out the best and brightest we spoke to some of the biggest financial institutions and organisations to see what they’ve been working on. From Bank of America, SmartStream, BNY Mellon and DBS you can hear it...

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Fintech Finance Presents: The Fintech Show 2.05 – Head in the Clouds, Feet on the Ground
Jun03

Fintech Finance Presents: The Fintech Show 2.05 – Head in the Clouds, Feet on the Ground

In this episode we’ve got our head in the cloud, investigating how cloud-based architecture is taking the industry by storm. We speak with Citi Group and Starling Bank about their experiences embracing cloud tech and security, and get an insight from iboss, who provide secure cloud access anywhere in the world, on any...

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Fintech Finance Presents: The Paytech Show 2.05 – It’s On the Cards
Jun03

Fintech Finance Presents: The Paytech Show 2.05 – It’s On the Cards

In this episode of The Paytech Show, we’re asking the question, will the payment card still be relevant in 2020 and beyond? To find out we ask Mastercard’s Head of Fintech Partnerships Eduoardo Volta what the card giant is getting up to in the age of innovation. We also speak with the tech specialist G+D about how they are helping institutions around the world implement new card...

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Fintech Finance Presents: The Paytech Show 2.04 – Digitising Payments and Cards?
May29

Fintech Finance Presents: The Paytech Show 2.04 – Digitising Payments and Cards?

In this episode of The Paytech Show, we ask the question, how are banks digitising their payment methods, when payment cards are still so prevalent in Europe. We look at Crédit Agricole’s brilliant attempt at innovating and digitising in the payments space. To get a deeper look at how payment cards can maintain their relevance in the future we speak with Mikko Kähkönen from G+D, the premier technology group who details how they...

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Fintech Finance Presents: The Retailtech Show 1.01 – Is the High Street Dead?
May29

Fintech Finance Presents: The Retailtech Show 1.01 – Is the High Street Dead?

On our first episode of The Retailtech Show we ask the question, is the high street dead? And if so, how can it be resurrected? With omni-channel solutions, retailers now have an incredible amount of customer data, in-store and online. We find out how they’re using this data to provide a better customer experience and ensure future loyalty. We kick off with Angus Burrell from Valitor who details what the retailers need to and can do...

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Fintech Finance Presents: The Fintech Show 2.04 – No Branches, No Problem
May28

Fintech Finance Presents: The Fintech Show 2.04 – No Branches, No Problem

In this episode of The Fintech Show, we find out how an institution as popular as Starling Bank can know all its customers, without ever actually meeting them. We speak with the one and only Anne Boden, CEO and Co-Founder of Starling Bank to discuss what their ideas were when starting this tremendous enterprise. To find out how an institution of their size can actually manage it all, we look to KYC wizard, Zac Cohen from Trulioo who...

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Fintech Finance Presents: The Paytech Show 2.03 – GPI in Singapore
May17

Fintech Finance Presents: The Paytech Show 2.03 – GPI in Singapore

In our latest episode of our GPI series, we talk with payments specialist Craig Ramsey at ACI Worldwide who lets us know what it’s all about! Over in Singapore, Doug Mackenzie finds out what the uber-innovative bank, DBS have been doing in the payments space....

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Fintech Finance Presents: The Fintech Show 2.03 – The New Investors on the Block
May15

Fintech Finance Presents: The Fintech Show 2.03 – The New Investors on the Block

In this episode of The Fintech Show, we look at how the new wealth management apps are changing the face of investment. Toby Triebel at Wealthsimple shows us how they are breaking down financial barriers and allowing a whole new of class of investor. We find out how from Zac Cohen how companies like Trulioo are enabling this democratization of financial services by ensuring that the investors are who they say they...

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Fintech Finance Presents: The Paytech Show 2.02 – Will Payments Ever Be the Same Again?
May13

Fintech Finance Presents: The Paytech Show 2.02 – Will Payments Ever Be the Same Again?

In this episode of the Paytech Show, we take a look at how the banks and financial services companies are changing the way they look at payments as a service for customers. Where banks had traditionally made significant revenue from payments, this model is changing. John Hutton and Emma Huntington from Nationwide talk about how they are changing the way they use payments to help meet their member’s new needs. Hardik Shah over at...

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Fintech Finance Presents: The Paytech Show 2.01 – Solving the Oldest issue in Finance
May02

Fintech Finance Presents: The Paytech Show 2.01 – Solving the Oldest issue in Finance

In the latest episode The Paytech Show we solve the oldest issue in finance. How can small enterprises and merchants improve their cash flow in a hyper-advanced digital environment, like Singapore?​​We speak with Jasmine Ng, Managing Director of DBS, who gives us an overview of the payment ecosystem in Singapore. Milind Sanghavi of OCBC describes how choice is critical for merchants and customers alike. Mishal Ruparel of Banking...

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Fintech Finance Presents: The Fintech Show 2.02 – Look Who’s Paying!
Apr29

Fintech Finance Presents: The Fintech Show 2.02 – Look Who’s Paying!

In this episode of The Fintech Show, we look at how well financial institutions and companies actually know their customers, we speak with Trulioo and Payoneer to find out more. Payoneer, a global financial services company provides digital payment services around the world and as a result, needs the highest capabilities when it comes to KYC. Zac Cohen, at Truilioo over in Vancouver, gives us advice on how to learn about who your...

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Fintech Finance Presents: The Fintech Show 2.01 – Let the customers do the talking
Apr10

Fintech Finance Presents: The Fintech Show 2.01 – Let the customers do the talking

In this episode of The Fintech Show, we learn about how banks are looking at customers, their experience and how to respond to them. We speak with institutions and organisations at the forefront of this changing landscape. How do you talk to a customer and provide that tailored, emotional response over digital? To find out, we speak with: BBVA’s Gonzalez Rodriguez Westpac’s Michael Correa Citizens Bank Matt Richardson...

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Fintech Finance Presents: The Paytech Show 1.09 – The Digital Transformation of Payments
Mar18

Fintech Finance Presents: The Paytech Show 1.09 – The Digital Transformation of Payments

In this episode of The Paytech Show we look at various different digital technologies are changing the payments landscape away. From increased security to improved customer experience, we listen to various different industry experts from Erste Bank with their marvellous app ‘George’ to Giesecke+Devrient who have been the back bone of the payments industry for centuries. Jukka Yliuntinen, Vice President at Giesecke+Devrient...

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Fintech Finance Presents: The Insurtech Show Episode 1.05 – Collaboration in Insurtech
Mar15

Fintech Finance Presents: The Insurtech Show Episode 1.05 – Collaboration in Insurtech

In this episode of the Insurtech Show, we look at collaboration in the Insurance industry. How and what can integration bring to consumers? To find out more, we talk to Daniel Schmidheiny from vlot to about what collaboration means for them, and how easy it is to integrate their solutions. For a broader perspective, we also chat with Avaloq’s Esther Kaufmann to discuss PSD2, and how it can trigger opportunities for insurance companies...

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Fintech Finance Presents: The Paytech Show 1.08 – The Swift improvement of Corporate Banking
Mar13

Fintech Finance Presents: The Paytech Show 1.08 – The Swift improvement of Corporate Banking

In this episode of the Paytech Show, we find out about how cross-border payments in the corporate banking sphere are being streamlined. Ebru Pakcan, Head of Treasury Solutions at Citi Bank tells us how they and their customers, in particular, has been benefitting from being connected together in the Swift Network. Craig Ramsey, the Cross border payments guru tells us about how the customer experience and the banks are both benefiting...

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Fintech Finance Presents: The Paytech Show 1.07 – Paying around the World
Mar11

Fintech Finance Presents: The Paytech Show 1.07 – Paying around the World

In this episode of the Paytech show, we travel the world with PPRO, who give us the breakdown on Local Payment Methods or LPM’s. We get a broad picture of the payments industry with interviews in Asia, Europe and North America and how this diverse ecosystem can have a massive impact on merchants and cross border payments. We were interested to hear about the about the study PPRO conducted into cross-border payments. Steve...

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Fintech Finance Presents: The Fintech Show 1.16 – Payments, Cards & Biometrics
Mar08

Fintech Finance Presents: The Fintech Show 1.16 – Payments, Cards & Biometrics

In this episode of the Fintech Show, we take a look at the future of payment technology through innovations in customer experience and security. We speak to giants in various stages of the ecosystem, from Klarna, Tinkoff Bank to Fingerprints. How are card payments in Europe developing differently from the rest of the world, we travel to Spain, China and Sweden to find out! Features from: Sebastian Siemiatkowski, CEO, Klarna gives an...

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Fintech Finance Presents: The Fintech Show 1.15 – The Disruption Dossier
Mar06

Fintech Finance Presents: The Fintech Show 1.15 – The Disruption Dossier

In this episode of The Fintech Show, we find out about how and why some organisations are seizing the day when it comes to disrupting the industry and themselves. We speak with some of the biggest names in digital transformation: Jim Marous, gives us his opinion on disruption and innovation in the finance industry – Just how important is it? Derek White, Global Head of Client Solutions at BBVA shows the commitment BBVA have to...

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Fintech Finance Presents: The Insurtech Show Episode 1.04 – How to be agile in a big data world
Mar04

Fintech Finance Presents: The Insurtech Show Episode 1.04 – How to be agile in a big data world

On this episode of the Insurtech Show, we explore Speed to market; just how important is it, and what level of speed do customers expect in today’s digital age. We sit down with: Zurich’s Head of Innovation, Mark Budd and Atradius’, Director of Strategy Dirk Hagener talk about how access to large amounts of data can help to create opportunities for more tailored experiences We find out from Daniel Schmidheiny, Co-Founder of...

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Fintech Finance Presents: The Fintech Show 1.14 – Enter Digiprise
Feb22

Fintech Finance Presents: The Fintech Show 1.14 – Enter Digiprise

In this episode, we are investigating how institutions can adapt to the way people do business in a digital ecosystem. We get insight from the people who are innovating and breaking down this challenge to help their customers. Shamsh Hadi, Co-Founder and CEO of Zorrosign in Las Vegas, who told us how they have revolutionised the industry with one of their founders being the author of e-signature patent. Derek White, the Global Head of...

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Fintech Finance Presents: The Fintech Show 1.13 – What Makes a Good Collaboration, Great?
Feb20

Fintech Finance Presents: The Fintech Show 1.13 – What Makes a Good Collaboration, Great?

In this episode of Fintech Finance we find out, what makes a good collaboration, great. So for this, we asked thought leaders from around the industry, like Derek White from BBVA, an institution that is set on changing the paradigm. Also Signicat and Rabobank tell us about their partnership and how it can be an example for the industry in the...

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Fintech Finance Presents: Insurtech Show Episode 1.03 – How do you experience Insurance?
Jan23

Fintech Finance Presents: Insurtech Show Episode 1.03 – How do you experience Insurance?

In this episode of the Insurtech Show, we talk about how this industry is really excelling at improving the customer experience. We learn from David Germain, Group Chief Information & Technology Officer about how RSA are looking at what the customer might need in the future. Gareth Howell, Managing Director at Axa talks about how the Insurance industry has always been at the forefront of evolving with technological development....

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Fintech Finance presents: The Insurtech Show Episode 1.02 – Banking on Insurtech
Jan21

Fintech Finance presents: The Insurtech Show Episode 1.02 – Banking on Insurtech

In this episode of The Insurtech Show, we get a focus on the industry as a whole, looking at various pain points in the industry and how companies such as Banking Circle, AXA and Concirrus are solving these! From reconciliations in payments to customer experience we have the best thought leaders in Insurance! Firstly we sat down with Anders la Cour at Banking Circle’s London headquarters to discuss the challenges facing the Insurers...

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Fintech Finance Presents: The Lendtech Show 1.02 –  will.i.am Special
Nov30

Fintech Finance Presents: The Lendtech Show 1.02 – will.i.am Special

In this episode of the Lendtech Show, we take a look at some of the methods Banks are implementing to improve their financial inclusion efforts. Atom Bank, a digital bank challenger Bank, has asked will.i.am, a multi-faceted innovator to help implement a new creative policy. Ali Paterson took the trip up to Newcastle to get the low down on this new partnership. Leda Glyptis from Fintech Insiders & 11:FS dives deeper into what Atom...

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Fintech Finance presents: The Paytech Show 1.06: Speed, Cross border & GPI
Nov27

Fintech Finance presents: The Paytech Show 1.06: Speed, Cross border & GPI

In this episode of the Paytech Show, we find out about how cross-border payments are being revolutionised with SWIFT’s GPI network. Harry Newman, Head of Banking at SWIFT gives us the low down on how they are making the biggest development in the payments ecosystem for decades. In a digital economy, speed to market is now crucial to the financial institutions so we talk to ACI Worldwide’s Craig Ramsey – the...

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Fintech Finance presents – The Fintech Show 1.12: The B-Hive Deep Dive
Oct29

Fintech Finance presents – The Fintech Show 1.12: The B-Hive Deep Dive

In this episode of the Fintech Show, we’re giving b-hive the deep dive. Their fintech ecosystem launched in 2015, and has since established itself as a powerhouse of innovation, opening hubs across the globe and striving to connect the dots between corporate partners and startups. In this special episode, we drop in on each of these hubs, and also take a look at the first annual Digital Finance Europe event, a collaboration between...

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Fintech Finance Presents: The Fintech Show 1.11 – What Customers Want
Oct17

Fintech Finance Presents: The Fintech Show 1.11 – What Customers Want

In this episode of the Fintech show, we try and find out, what does the customer really want? Why should the banks actually care about the customer experience? To learn more we asked thought leaders from: Revolut, Rabobank and Quadient. Andrew Stevens, Quadient has nearly 20 years in the financial industry and is fully aware why banks are starting to improve their offerings. Nikolay Storonsky, Founder and CEO of digital bank Revolut...

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Fintech Finance Presents: The Paytech Show 1.05 – The Paytech Revolution
Oct16

Fintech Finance Presents: The Paytech Show 1.05 – The Paytech Revolution

In this episode of the Paytech Show: Lloyds Banking Group, Apply Financial and Bank of America Merrill Lynch offer up their insight, as we start the fourth quarter of 2018. We met with Mark Bradbury, Managing Director of Apply Financial, to discuss the challenges that are accompanying the payments revolution. Gavin Maclean, Head of Product Payment, Lloyds Banking Group described what is fuelling the payments revolution. With that in...

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Fintech Finance Presents: The Fintech Show 1.10 – Going Digital
Oct05

Fintech Finance Presents: The Fintech Show 1.10 – Going Digital

In this episode of The Fintech Show, we’re lifting the curtain on digital banking in 2018 and beyond. Helping banks make the most of their digital transformation is Five Degrees. We chat to them about their solutions and their approach to collaboration with incumbents like Garanti Bank. Marco Witteveen from Garanti Bank describes the innovative strategies that he has implemented in their institution in the digital age. We also get...

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Fintech Finance Presents: The Fintech Show 1.09 -BlockchAIn and Automation
Sep26

Fintech Finance Presents: The Fintech Show 1.09 -BlockchAIn and Automation

On this episode we’re looking at the digitalisation of Banking. We also explore Block chain, artificial intelligence and open banking. We sat down with thought leaders from OEKB, Bank of America Merrill Lynch and Smartstream, to take a look at the changes currently facing the financial services industry. Angelika Sommer-Hemetsberger from OEKB tells us how Trade Finance is evolving in the digital era. We also explore blockchain...

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Fintech Finance Presents: The Lendtech Show 1.01 – Mending Lending
Sep21

Fintech Finance Presents: The Lendtech Show 1.01 – Mending Lending

In our premiere episode of The Lendtech Show, we take a look at the core challenges within the lending industry. Richard Carter from Equiniti Credit Services give us the low down on their services and tell us how they are enabling financial institutions to improve their services. Next up, we’re talking data and what it means for customers. We find out how it enhances the customisation offered to the customer, and how is it used to...

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Fintech Finance Presents: The Fintech Show 1:08- We are going on a customer journey
Sep06

Fintech Finance Presents: The Fintech Show 1:08- We are going on a customer journey

In this episode of the Fintech Show, we look at how the customers journey is changing in the digital world. We spoke with Avoka who try to improve the experience for customers in the financial industry. Josh Bottomley from HSBC tells us how they are using data to offer far more tailored offerings to their customers. Mark Mullen at Atom Bank, describes how they are in a strong position to take advantage of the increased customer demand...

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