UBS Selects AppDynamics to Help Drive Operational Efficiencies Across Core Banking Systems — Digital Transformation a Primary Goal

AppDynamics, a leading application intelligence company, today announced that global financial services firm UBS has signed an agreement to expand its use of the AppDynamics Application Intelligence Platform across its critical applications to drive digital transformation.

Following an extensive competitive evaluation, UBS selected AppDynamics to deliver end-to-end visibility across its complex application environment, helping its Production Services and development teams to proactively identify issues before they impact business critical services.

The decision to deploy AppDynamics across hundreds of applications throughout UBS’ global business units supports the bank’s ongoing program to update the platforms used by customer-facing and internal banking services to a more flexible private cloud model. To enable success, UBS required a robust APM solution with the goal of delivering flawless performance across its entire application estate.

The initial AppDynamics deployment with UBS’ Securities Operations team has enabled the team to spot and fix critical problems in minutes, rather than days, deliver a fourfold reduction in the number of alerts and a cut in staff onboarding time from one month to just one day. One of the highly complex services that AppDynamics will support is Neo, a portal platform designed to give up to a million UBS clients a seamless, more efficient way to collaborate, analyze, trade, and manage assets by the end of 2016.

“Using AppDynamics, we have been able to improve the speed at which we identified and remediated application issues, as well as avoid incidents in the first place,” said Paul McEwen, CIO of infrastructure services at UBS. “As part of our integrated monitoring strategy, the AppDynamics platform helps us achieve some of our strategic IT goals – updating our platforms, increasing stability, boosting operational efficiency and agility, and creating a consistent user experience across all of our services.”

“Digital transformation is a top priority for global financial institutions, with many firms looking to reduce the complexity of existing IT systems by adopting cloud and mobile technologies,” said Jeremy Duggan, vice president of EMEA at AppDynamics. “The ways in which customers access banking services continue to evolve, making the performance of applications mission-critical. UBS is a pioneer in the use of digital services, and we look forward to increasing our work with the firm to help deliver application excellence whilst ensuring a seamless experience for its customers.”    

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