Paysafe announces a new agreement with ServiceMax to integrate payment solutions into ServiceMax’s Field Service Management (FSM) platform. The partnership enables ServiceMax to offer Paysafe’s secure online and mobile point of sale (mPOS) payment solutions to its field service customers worldwide.
Headquartered in California, ServiceMax provides a comprehensive cloud FSM platform which gives service departments and field engineers visibility throughout the service process. From remote machine diagnostics to managing parts inventories, dispatch and invoicing, ServiceMax helps organisations form new profit-generating business models. Paysafe’s payment solutions for field service professionals include tokenisation tools for data protection and security, state-of-the-art APIs and its award-winning payment gateway.
“Paysafe’s extensive experience in providing secure and global payment solutions, coupled with its market-leading customer support services, allow us to offer our customers the industry’s most complete and secure end-to-end in-field payment process,” said Jonathan Skelding, VP Global Alliances at ServiceMax. “We were impressed by Paysafe’s flexibility and willingness to support the evolving requirements of payments in the field. Paysafe provides a path for customers who are both ready to have field engineers accept credit cards in the field as well as those just getting started on their journey of accelerating service to cash.”
Danny Chazonoff, Chief Operating Officer at Paysafe, commented: “In offering our global solutions, ServiceMax can support its customers by enabling field service agents to increase their cash flow and operational efficiencies with secure online and in-field EMV payment solutions. This new partnership is part of Paysafe’s wider strategy to provide relevant and secure integrated payment solutions to cloud and software-as-a-service businesses as well as independent software vendors and value added resellers that enable companies around the world to accept and process payments through our leading Integrated Partnership Program.”