Capital.com asserts commitment to responsible retail trading with new web platform

Capital.com is launching the new version of its web-based trading platform to give its users the very best trading experience, regardless of their level of experience or technical knowledge. With financial regulators placing increasingly strict regulations on retail trading and investing, it is the responsibility of trading providers to ensure that their customers are properly informed about the risks they are taking and have all the information that they need to trade responsibly and sustainably.

This approach to providing a responsible trading service is behind the launch of Capital.com’s new web trading platform and its focus on educating its users. Ivan Gowan, CEO of Capital.com, explains the rationale behind the new web trading platform’s design:

“We have always developed our platforms from a customer-centric perspective, because our top priority is to ensure that our customers can always find the information they need to make informed decisions about their trading. While we have always had a wide range of data available on our web platform, we have taken a number of steps to improve the presentation of this data. This is critical to our efforts to make retail trading more sustainable, as it ensures that traders with any level of technical knowledge can get the information they need and give themselves the best possible insight into trading conditions.

“In addition to improving insights for our traders, we are also improving performance. Speed of loading and execution is crucial to providing the best experience for our users, as even small fluctuations in pricing can make a big difference to the success of trades. We believe that a hallmark of a responsible trading provider is offering absolute clarity in the opening and closing price of a trade, and our new web platform does exactly this.”

The Trade section provides clients with access to all our markets with useful filters for most traded, risers and fallers across Indices, Forex, Commodities, Cryptocurrencies and Shares in capital.com’s web platform. Here they can quickly decide on a market based on country, asset class or popularity, add it to the list of favourites, study particular chart, place trades, view open positions and working orders for each market in the list. Simple and fast.

The Charts section allows clients to focus on full screen charts to perform in-depth analysis and to allow clients to open multiple charts in a tabbed view in order to take a closer look at each one. With 75 technical indicators and 20 drawing tools this provides active traders with a powerful tool for deep research and technical analysis alongside the ability to enter and exit trades without leaving the chart.

The Discover section is designed for clients to explore the markets for trading ideas. The information on markets is represented in a number of lists including top risers and fallers, most traded and most volatile. There is a separate section with market news and some educational content shown based on the client’s behaviour in the platform.

The new web platform currently offers over 2000 instruments, 15 payment methods and is available in seven languages: English, Italian, Spanish, German, Norwegian, Swedish and Dutch.

Ivan concluded: “As a business we have focused much of our development on our mobile app, which has been immensely successful and is how approximately 90% of our users engage with our platform. However, we believe that it is crucial that our web platform reflects the cutting-edge design of our app, to ensure users can cross over easily between platforms, and to ensure that clients can make informed decisions about their trades. Our ambition is to help our users become better traders, making more successful trades and managing their risk more confidently, and our new web platform, with its improved insights into market data and clarity of information, will play a critical role in achieving this.”

Author: Yash Hirani

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