Fintech Finance Presents: The Regtech Show 1.04 – Knowing your Allies
Jun21

Fintech Finance Presents: The Regtech Show 1.04 – Knowing your Allies

In this episode of Fintech Finance’s The Regtech Show, we look at the importance of KYC. We headed over to Cologne to speak with 4Stop who detail how with the advent of mobile and digital on-boarding they can help solve the costly and risky issue of bringing in a new customer. Ali Paterson went to the Netherlands to sit down with Innovation wizard Benoît Legrand who discusses how they collaborate to innovate, and strive to build...

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Fintech Finance Presents: The Paytech Show 1.04 – Collaboration and Innovation
Jun19

Fintech Finance Presents: The Paytech Show 1.04 – Collaboration and Innovation

In this episode of The Paytech Show, we look at how the Financial Institutions are adapting to the change of pace when it comes to innovating. Doug Mackenzie sat down with HSBC’s Josh Bottomley who describes how changing customer demands have led to the financial institutions to actively look at collaboration and innovation. Ali Paterson spoke with Ron Kalifa from Worldpay who gave us the lowdown on how the Payments...

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Fintech Finance Presents: The Fintech Show 1.04 – Data Innovation
Jun14

Fintech Finance Presents: The Fintech Show 1.04 – Data Innovation

In this episode of The Fintech Show, we’ll be looking at digital security. We will be investigating how the institutions are protecting themselves from digital security attacks. We will be getting insights from Link11, AIB and Metro Bank. So firstly, Ali Paterson headed to Frankfurt, to sit down with Link11’s managing director, Marc Wilczek who describes how they prevent these attacks. Meanwhile in Dublin, Douglas...

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Fintech Finance Presents: The Fintech Show 1.03 – Your own Personal Finance Assistant
Jun12

Fintech Finance Presents: The Fintech Show 1.03 – Your own Personal Finance Assistant

In this episode of The Fintech Show, we are looking at how Banks are trying to find the best way to start to increase their digital customer engagement and interactions. We speak with Exagens who assist financial institutions in navigating and shaping the exciting possibilities in a digital world. We also speak with OCBC who detail what they can do with the data they have on their customers. In addition Ali Paterson chats with...

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Fintech Finance Presents: The Insurtech Show 1.01 – Lifestyle Insurance
Jun08

Fintech Finance Presents: The Insurtech Show 1.01 – Lifestyle Insurance

In this, our first episode of the Insurtech show, we look at how the Insurance industry is changing the very way it interacts with its customers. We sat down with InsureApp’s Jochem Davids and Harm Vollmuller who make the worlds first lifestyle based insurance platform. Later in the episode we spoke with Covera and Allianz who breakdown how they maintain customer engagement when it comes to insurance. PSD2 features too as our...

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Fintech Finance Presents: The Paytech Show 1.03 – Frictionless Biometrics
Jun05

Fintech Finance Presents: The Paytech Show 1.03 – Frictionless Biometrics

On this episode of The Paytech Show, we look into frictionless payments and biometrics. Usually we attribute an increase in security to more friction when it comes to a payment, yet Zwipe have found an amazing solution to this problem. We met up with Zwipe’s André Løvestam and Kim Humborstad to look in detail at how they do this. We also sat down with Hilda Jenkins from Barclays to hear about their issues and plans surrounding...

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Fintech Finance Presents: The Paytech Show 1.02 – Servicing the SME Market
Jun04

Fintech Finance Presents: The Paytech Show 1.02 – Servicing the SME Market

In this episode of The Paytech Show, we’ll be looking at how to service the SME market. We will be investigating how the institutions are protecting able to enable firms to provide point of sale payments for small merchants, and either by lending or processing enabling them to access those funds rapidly. So firstly, Ali Paterson headed to speak with Anders la Cour, CEO of Banking Circle to look at how they can provide the...

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Fintech Finance Presents: The Regtech Show 1.03 – Customer Data, Compliance and GDPR
May25

Fintech Finance Presents: The Regtech Show 1.03 – Customer Data, Compliance and GDPR

In this episode of “The Regtech Show”, we commiserate and celebrate the launch of GDPR! With insights from Stuart Clarke, Nuix’s CTO, Graham Edwards Nationwide’s Group Head of Security and Frédéric Oudéa, CEO of Société Générale, we have a bumper episode for a momentous day. Firstly Stuart Clarke details how their software can pinpoint critical compliance threats and continue to adapt in the changing regulatory...

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Fintech Finance Presents: The Paytech Show 1.01 – Innovating Mobility
May23

Fintech Finance Presents: The Paytech Show 1.01 – Innovating Mobility

 In this episode of the Paytech Show, we look at how digital innovations are changing the customers’ journey and relationship they have with their bank. We speak with the mobile banking experts, G+D Mobile Security, who break down why banks are struggling to keep up with the changing pace that the ‘tech savvy’ consumers now demand. We also get insight from Rabobank’s Harrie Vollard who details how digital and...

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Fintech Finance Presents: The Regtech Show 1.02 – Digitising Data
Apr25

Fintech Finance Presents: The Regtech Show 1.02 – Digitising Data

In this episode of Fintech Finance’s The Regtech Show, we look at how banks are changing the way they look at using data. While data was a massive buzzword before Smartstream tell us about how using their systems, they can actually reduce the amount of people working on the data, streamlining the whole process. We also get input from Société Générale and Crédit Agricole who tell us about the exciting challenges facing them when...

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Fintech Finance Presents: The Fintech Show 1.02 – A Good Time to be a Banker?
Apr12

Fintech Finance Presents: The Fintech Show 1.02 – A Good Time to be a Banker?

In this episode of the FinTech Show, we look at how the relationship between a Bank and their customer is changing in a digital world. We speak with the CMO of Meniga, Bragi Fjalldal, to find out how they help financial institutions capitalise on the changes offered in this exciting period. Also Doug Mackenzie went to Swedbank to find out from Lotta Loven how they have already exceeded with their customer offerings in the face of the...

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Fintech Finance Presents: The Regtech Show 1.01 – Opportunities with GDPR
Apr09

Fintech Finance Presents: The Regtech Show 1.01 – Opportunities with GDPR

In this episode of the RegTech show, we look to the future. We learn how the incoming regulations of GDPR and PSD2 are going to galvanise the entire Finance Industry. We speak with Chris Perram from FileFacets, the anti tech AI company, who speak with us on organising data during this mercurial period. Benoit LeGrand with the enviable position of Chief Innovation Officer at ING gives us the low down for their five year plan. Ryan...

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Fintech Finance Presents: The Fintech Show 1.01 – How well do you know your bank?
Apr05

Fintech Finance Presents: The Fintech Show 1.01 – How well do you know your bank?

In our first episode of “The Fintech Show” we sit down with Smartstream to discuss the advantages for a Bank to remain transparent and compliant. We get commentary on the topic from a range of institutions from a Commercial, Investment and a Retail Bank. Saxo Bank CEO, Kim Fournais talks to us of the value of the regulatory changes in the long term benefit them. Sophie Heller, COO at BNP Paribas reveals how they expect...

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Fintech Finance Season 3 Episode 20: Pushing Compliance
Feb16

Fintech Finance Season 3 Episode 20: Pushing Compliance

In this episode of Fintech Finance, we look at secure messaging. With the advent of instant messaging and its obvious uses for internal comms, new regulations will be coming in to prevent some potential fiascos. Pushfor enable secure content sharing where the content is pushed rather than sent, as a result, your creation never leaves its source. We speak with Sabine Zucker from Raiffeisen Bank who details how they manage their...

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Fintech Finance Season 3 Episode 19: Machine Learning and Unstructured Data
Feb09

Fintech Finance Season 3 Episode 19: Machine Learning and Unstructured Data

In this episode of Fintech Finance, we learn about machine learning and how it is changing the way we look at data. The quantity of data now flooding the Financial institutions is extreme and no human can utilise all this effectively. Pendo Systems tell Ali Paterson how by using their simple platform, you can readily and quickly digest different types of documents. Bank of America Merryl Lynch help us to learn what an institution of...

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Fintech Finance Season 3 Episode 18: New Banks and Legacy
Feb09

Fintech Finance Season 3 Episode 18: New Banks and Legacy

In this episode of Fintech Finance, we look at the core system behind a Bank. So often we only deal with the front end of a Bank that we forget the incredible systems working tirelessly behind the scenes. Eugene Danilkis from Mambu details to Ali Paterson how using their cloud based system, banks can improve, not only their speed and security but also their room for improvement further down the line! Lea Jakobiak catches up with N26,...

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Fintech Finance Season 3 Episode 17: ValiDATAion
Jan18

Fintech Finance Season 3 Episode 17: ValiDATAion

In this episode of Fintech Finance, we take a look at how Data itself can significantly make, or break a company. Speaking with Chris Boaz over at PCA Predict, we learn how companies that neglect the quality of their data can lose valuable customers and even put themselves at risk. Martyn Atkinson, Chief Information Officer at Metro Bank informs us how they view Data quality and the work they put in to make sure that a Bank of their...

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Fintech Finance Season 3 Episode 16: GDPR – The Tech, the Law and the Ethics
Jan12

Fintech Finance Season 3 Episode 16: GDPR – The Tech, the Law and the Ethics

In this episode of Fintech Finance, we look at the regulation GDPR, which is coming into affect in May. As a result we are seeing many companies scramble to be compliant in time. This is why we spoke with Proteus Cyber who can help organisations manage their data in an easy fashion. We then ask Graham Bright, the Head of Compliance at Euro Exim Bank, what a Financial Institution is doing in the build up of the big regulation. To...

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Fintech Finance Season 3 Episode 15: Cyber to the Core
Dec08

Fintech Finance Season 3 Episode 15: Cyber to the Core

In this episode of Fintech Finance, we look at how deep attacks are making firms look closer at their Cyber Security. We head over to Munich to speak with FireEye who act as the shield for the Financial Institutions from ever devious attacks that can even target your Employees internal communications. Over in Denmark, we speak to Nordea who re affirm their ever strong commitment to digital security. Millennium Bank in Portugal and...

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Fintech Finance Season 3 Episode 14: Phishing Protection
Dec04

Fintech Finance Season 3 Episode 14: Phishing Protection

In this episode of Fintech Finance, we look into the crafty world of Fraud. With new ways to befuddle your employees and ensnare your clients data, companies like Anubis Networks are working tirelessly to stay ahead of the criminals. We speak with Brown Brothers Harriman who underpin their core beliefs when it comes to Cyber Security. Bipin Sahni describes the ways that Wells Fargo are looking at their customers data in a safe and...

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Fintech Finance Season 3 Episode 13: Decentralised Biometrics
Dec01

Fintech Finance Season 3 Episode 13: Decentralised Biometrics

In this futuristic episode of Fintech Finance, we delve into the exciting world of Biometric Security. We visit Idex who give us the low down on why many Banks are looking at using fingerprint technology to enhance their customers security. We also visit Norris Koppel from Monese to discover how traditional Banking is becoming a thing of the past. Doug Mackenzie asks NatWest to see how a historic and conventional Bank is staying ahead...

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Fintech Finance Season 3 Episode 12: Cards And Payments
Nov27

Fintech Finance Season 3 Episode 12: Cards And Payments

In this special episode of Fintech Finance, to celebrate the 50th anniversary of the plastic card, we take a look at cards and payments. We sent Doug Mackenzie to Munich to find out from Matica, some of their solutions when it comes to the actual manufacturing of plastic, and how this ties in with consumer demand. We also headed over to Greece to speak with Mellon Technologies, to get an understanding of where they see the role of...

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Fintech Finance Season 3 Episode 11: The Regulation Conversation
Nov24

Fintech Finance Season 3 Episode 11: The Regulation Conversation

In this episode of Fintech Finance we dive into the world of Regulation. With PSD2 and GDPR rapidly approaching we ask I.T Governance how they are solving the compliance issues that many companies are facing. We sent Doug Mackenzie to Sweden to find out from the Financial Supervisory Authority what companies can be doing now to alleviate some of their compliance worries. Over in Ireland we hear how Ulster Bank are using the new...

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Fintech Finance Season 3 Episode 10: Cyber Security and GDPR
Nov20

Fintech Finance Season 3 Episode 10: Cyber Security and GDPR

In this Episode of Fintech Finance, we look at why Data Management is becoming increasingly important to the Financial Institutions. We speak with Veritas, who describe the changing landscape of Data ownership, management and the implications that GDPR will have on the Financial Industry. Ali Paterson goes to Munich to talk with Baader Bank about their successful, secure Data Management system. Back in the UK he discusses with Metro...

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Fintech Finance Season 3 Episode 09: Invisible Banking
Oct22

Fintech Finance Season 3 Episode 09: Invisible Banking

In this episode we look at how the latest wave of new banks have been causing an upheaval to the industry, by looking at what we are referring to as “Invisible Banking.” For this, and to tie into Money 20/20, we speak with Suresh Vaghjiani from GPS, to hear about how they are looking to deliver this, as well as what the future holds from the challenger banks and what to expect from them. We also catch up with Anne Boden...

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Fintech Finance Season 3 Episode 08: Using Big Data
Oct20

Fintech Finance Season 3 Episode 08: Using Big Data

In this episode we look at how to really use Big Data. For this, and to tie into Sibos, we speak with Marc Braet from INTIX, to hear about how they are able to use proven analytics that can help banks by utilising the vast amount of information they hold on their customers. Over in Sweden, Douglas Mackenzie speaks with Paula Da Silva from SEB, about customer databases, and how make data usage more efficient, and in Ireland, KBC...

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Fintech Finance Season 3 Episode 07: Mobile, Digital and the Customer
Oct12

Fintech Finance Season 3 Episode 07: Mobile, Digital and the Customer

In this episode we look at Mobile, Digital and the Customer. We head over to Greece to speak with Eftichia Kasselaki from Piraeus Bank to talk about their use of digital technologies and how they can be used to really focus on the customer experience. Over in Ireland, Douglas Mackenzie speaks with Ciaran Coyle from Ulster Bank about some of the technological innovations they are looking at to get a complete view of the customer and...

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Fintech Finance Season 3 Episode 06: Monitoring the Experience
Sep26

Fintech Finance Season 3 Episode 06: Monitoring the Experience

In this episode of Fintech Finance, we look at how to effectively ensure that you are delivering a consistence customer experience, and the how monitoring on a macro scale to ensure all systems are running. We head over to the Netherlands to talk with Martin Schorel from WTSS about how to best use the tools of technology to respond to this. Back in the UK, we speak with Ashok Vaswani from Barclays about their approach to the customer...

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Fintech Finance Season 3 Episode 05: Communicating Compliance
Sep21

Fintech Finance Season 3 Episode 05: Communicating Compliance

In this episode of Fintech Finance, we look at how to effectively use people and communication technology to ensure compliance with regulation. We talk with Mike Williams from Pushfor about some of the challenges associated with end-to-end secure messaging, and how to best use the tools of technology to respond to this. Over in Sweden, Rasmus Järborg from SEB takes us through some of the strategies they are working on in this field,...

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Fintech Finance Season 3 Episode 04: Training and Regulation
Sep18

Fintech Finance Season 3 Episode 04: Training and Regulation

In this episode of Fintech Finance, we look at how to use people effectively to ensure compliance with regulation. We speak with Christopher Jehan and Sam du Feu from Midshore consulting, to talk about some of the challenges associated with a digital transformation, and how to best use the tools of technology to respond to this. Over in Ireland, Fergal Coburn talks to us about empowering consumers with their data We also catch up with...

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Fintech Finance Season 3 Episode 03: Customer Centricity
Sep08

Fintech Finance Season 3 Episode 03: Customer Centricity

In this episode of Fintech Finance, we look at how to keep the customer at the centre point of a bank’s operations. To do this, we speak with Kieran Kilmartin and Andy Berry from Pitney Bowes, to talk about some of the challenges associated with a digital transformation, and how to best use the tools of technology to respond to this. Martin Atkinson talks to us about the methodology he employs at MetroBank to ensure that the...

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Fintech Finance Season 3 Episode 02: GDPR and Organising Information
Sep06

Fintech Finance Season 3 Episode 02: GDPR and Organising Information

In this episode of Fintech Finance, we look at how to effectively organised your information, both to improve efficiency, but also to help adhere to future regulations such as GDPR. In the Netherlands, Ali Paterson speaks with Finbar Hage from RaboBank again, to understand his take on the benefits for the customer of having data organisted. Back in the UK, we talk about some of the innovation in Data with Richard Crook from RBS. Over...

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Fintech Finance Season 3 Episode 01: Data, Fee and Expense Management
Sep01

Fintech Finance Season 3 Episode 01: Data, Fee and Expense Management

In this episode of Fintech Finance, we look at how technologies can be used to maximise efficiency of data, and what this means form a fee and expense management perspective. We headed over to New York to speak with Fintech Finance “Hero in Financial Services” award winner Mike McGovern from Brown Brothers Harriman around how he uses information. We also catch up with Bharat Malesha from Smartstream to talk around fee and...

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Fintech Finance Season 2 Episode 11: The Secure Digital Customer and GDPR
Jul28

Fintech Finance Season 2 Episode 11: The Secure Digital Customer and GDPR

In this episode of Fintech Finance, we look at how digital technologies can be used to ensure customer’s data is secure, and the effect this could have on regulation. We headed over to California to speak with Jamie Armistead from Bank of the West and Hugh Njemanze from Anomali. Over in Belgium, we talk security with Wim Mijs from the European Banking Federation, and over in Copenhagen, Thomas Rudolf from Danske speaks with us...

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Fintech Finance Season 2 Episode 10: Customer Data Protection
Jul14

Fintech Finance Season 2 Episode 10: Customer Data Protection

In this episode of Fintech Finance, following our previous episode around Data management and security, we look at how to protect customer data for both compliance and for the customer advocacy. We headed over to Ireland to speak with Fergal Coburn from AIB. Back in the UK, we catch up with Guy Bunker from Clearswift; and over in Brussels talk to Pascale-Marie Brien from the European Banking...

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Fintech Finance Season 2 Episode 09: Data for Customers and Compliance
Jun15

Fintech Finance Season 2 Episode 09: Data for Customers and Compliance

In this episode of Fintech Finance, with some of the upcoming regulations (GDPR) in Data management and security, we look at how to manage data for both compliance and for the customer journey. We headed over to the Netherlands to speak with Finbar Hage, head of Data and Analytics from Rabobank. Back in the UK, we catch up with Ben Mitchell, VP for EMEA at DocsCorp; and talk customer experience with Ashok Vaswani, CEO of Barclays...

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Fintech Finance Season 2 Episode 08: Digital Transformation Canada
May18

Fintech Finance Season 2 Episode 08: Digital Transformation Canada

  In this episode of Fintech Finance, we take a closer look at Canada. For this we hear from Payments Canada in Ottawa around the role of technology in Canada’s digital transportation, iGTB over in Toronto to hear how they are one of the enablers of this, and our Canadian correspondent, James Ellis heads over to speak with...

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Fintech Finance Season 2 Episode 07: Point of Sale
Feb16

Fintech Finance Season 2 Episode 07: Point of Sale

In this episode of Fintech Finance, we take a closer look at technology that directly effects the customer – the point of sale. For this we speak with AEVI about their open marketplace. We also catch up with Worldpay around some of the work they are doing in the payments space; and here from Jason Bates from 11FS around some of the effects in the industry this...

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Fintech Finance Season 2 Episode 06: Cross Channel Contact Centres
Jan20

Fintech Finance Season 2 Episode 06: Cross Channel Contact Centres

In this episode of Fintech Finance, we take a closer look at the how different areas of customer contact can interact with each other. For this, we look at mobile, branch, digital and voice with Simon Separghan MD for Global Contact and Digital Channels at Barclays, Christophe Reiche, CEO at Iwoca, Richard Nicholls, Vp at Teleperformance and Martin Dodd, the Connect Managing Director at Lloyds Banking...

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Fintech Finance Season 2 Episode 05: Building a Better Branch
Dec13

Fintech Finance Season 2 Episode 05: Building a Better Branch

In this episode of Fintech Finance, we take a closer look at the role of the branch and how it still plays a major factor in customer loyalty. For this we catch up with Martin Bischoff from Santander, Jane Howard form RBS and Javed Anjum from...

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Fintech Finance Special: Isle of Man
Dec12

Fintech Finance Special: Isle of Man

We were lucky enough to get to head over to the Isle of Man

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Fintech Finance Season 2 Episode 04: Perfect Payments
Nov18

Fintech Finance Season 2 Episode 04: Perfect Payments

In this episode, we look to the world of global payments. For this we catch up with one of the biggest player in the world, AliPay to hear about their european expansion. We also catch up with Saxo Payments to hear their approach to cross border payments, as well as hear from Chris Skinner on the role that technology has to play in this...

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Fintech Finance Season 2 Episode 03:  AI and Predicting Customer Experience
Oct21

Fintech Finance Season 2 Episode 03: AI and Predicting Customer Experience

In this episode, we learn how to start predicting customer behaviour and to use that information effectively with Artificial Intelligence (A.I.) For this, we speak with MBNA to hear around some of the work they are doing in customer experience. Lawrence Whittle discusses A.I. with us and we also catch up with Nationwide to hear a bit around their new banking...

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Fintech Finance Season 2 Episode 02: Understanding The Customer
Oct06

Fintech Finance Season 2 Episode 02: Understanding The Customer

In this episode, we enter the world of how to truly understand your customers. for this we head out to Madrid to see the team at BBVA to look at firstly everything they are doing with their mobile offerings to customers, but also to look at how to use that data effectively. We also catch up with the team at Glassbox to look at how they are able to enable a bank to do this, while keeping data costs down. We also speak with MetroBank to...

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Fintech Finance Season 2 Episode 01: The Dark Web and ID
Sep12

Fintech Finance Season 2 Episode 01: The Dark Web and ID

In this episode, we enter the world of the Dark Web! We look at the market for trading peoples identity documents – passports, driving licenses etc. Mustafa Al Bassam, AKA T-flow, one of the founders of LulzSec gives his take on Id verification. We also hear from Capify about how they are able to verify identities and we hear how AU10TIX can mitigate...

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Fintech Finance Episode 10: The RTM, Payments and Innovation in Branch
Jun02

Fintech Finance Episode 10: The RTM, Payments and Innovation in Branch

In this episode, we look at the world of innovation in the physical payments space. For this we speak with Sigga Sigurdardottir about some of the innovation at Santander. Jeroen Holscher from Capgemini talks to us about payments, and we learn about the RTM from Aravinda Korala from...

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Fintech Finance Episode 09: Compliance and Cloud
Jun01

Fintech Finance Episode 09: Compliance and Cloud

In this episode, we talk about compliance in financial services and how to use the cloud to help with this. We speak with George Stein from Unicredit, to talk about using data and information. We also look at some of the ways to record and store data with Brian Perfect from Actiance. We learn more about data from Saul Judah, and Mary O’Connor talks about some of what is happening at Willis and her experience with compliance at...

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Fintech Finance Episode 08: Data
May09

Fintech Finance Episode 08: Data

In this episode, we look at the world of Data and Data Analytics. We head out to RSA to talk about their approach to the customer experience, before speaking with Jonathan Wax from Nexidia. We also speak with Chris Popple from RBS to get his view on how best to use this...

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Fintech Finance Episode 07: Data Centre
Mar02

Fintech Finance Episode 07: Data Centre

In this episode, we look at the world of Data Centres. We head out to the Iskandar region in Malaysia, before speaking with MDeC up in KL. We also speak with Chris Popple from RBS and Saul Judah from Gartner

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Fintech Finance Episode 06: Branch Transformation
Nov11

Fintech Finance Episode 06: Branch Transformation

In this episode, we look at how a bank can effectively transform their branch and branch networks together with MetroBank, Nationwide, Glory Global Solutions and Barclays.

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