Solgari, the Dublin-based cloud telephony and communications provider, has today announced its successful deployment at Aztec Exchange, a leading payment company dedicated to streamlining global supplier finance. The partnership with Solgari has enabled Aztec Exchange to consolidate its growing global communication requirements on a single cloud platform, offering high quality calls, chat and conferencing between all locations and devices, with zero capital costs and much lower operational fees.
Aztec Exchange is a global supplier of simple low-cost invoice finance products and services. It cloud-based PayMe e-invoice finance solution, an early payment option that’s reliable, cost-effective and easy-to-use via an own cloud-based. With offices in Dublin, Los Angeles and Miami, and staff travelling around the globe, Aztec Exchange was facing considerable challenges scaling and supporting complex, costly and disjointed on-premise telephony solutions in each location. For a fast-growing financial services business, addressing all global requirements through a consolidated cloud software solution was therefore the best option. Aztec Exchange chose Solgari for its integrated cloud platform, which allows all telephony, contact centre collaboration and compliance requirements to be addressed globally through a scalable software solution. No longer reliant on multiple telephony, hardware and carrier providers, Aztec Exchange can now provide all staff (mobile and on-site) with instant communications as well as offering the freedom to create specific business communication solutions to meet growing customer demand.
“As a global financial services business, we operate in many regions globally, particularly in emerging markets where our trade finance exchange platform solution is heavily in demand. We require a communication solution that provides us with the same service anywhere, including across mobile devices,” said Bhairav Patel, CTO, Aztec Exchange. “Solgari’s cloud telephony solution achieved all of this, removing the need to use different solutions in each location. This is exactly what we were looking for and it’s an impressive outcome.”
“Our business communications services are perfectly suited to meet the needs of global financial services businesses” said Joonas Valve, Solgari Head of Customer Service “The power of cloud technology means that all Aztec Exchange employees around the globe have the same faultless communications experience, whilst also providing the company with a reliable, scalable and cost effective system.”