The bank branch is undergoing a period of revolutionary change. As digital channels become ever more popular and cost pressures continue to mount, banks are increasingly forced to ensure that the branch remains a relevant distribution channel. While many banks already have a vision of how they want their branch networks to look, transitioning from the branch of today to the branch of the future can be a daunting process.
Branch Transformation 2015 will help banks understand what can be done with each facet of the branch, what different approaches can be taken, and ultimately, what makes a successful branch transformation.
The conference brings together senior bank executives and industry suppliers to create a forum for exchanging experiences and perspectives. More than 300 bankers from 40 different markets are expected to attend, following last year’s event which brought together banks representing combined branch networks of 70,000 outlets.
Branch Transformation 2015 takes place on 9th and 10th November 2015 at the Victoria Park Plaza Hotel in London.
CEOs of Diebold and Glory Global Solutions and Microsoft’s Director of Financial Services give keynotes on the transformation imperative
The speaker programme offers visionary insights from the CEOs of Diebold and Glory Global Solutions, and Microsoft’s Director of Financial Services. Banks can learn from case studies from leading banks which have innovated to transform their branch networks, through new technology, changing the role of staff and optimising processes to create branches that serve customers with class-leading service and efficiency.
Speakers from financial institutions across the globe will present details of their branch transformation programmes: Italy’s UniCredit will explain how it has got closer to its customers through the “pop up” branch concept, while Spain’s Santander and Denmark’s Nordea will give their takes on the role of the branch in digital and omnichannel banking, and the Royal Bank of Scotland will explore the cultural change of branch transformation.
A wealth of other banks – including Allied Irish Banks, Mexico’s Banorte, BNP Paribas, Erste Bank, National Bank of Greece and SEB – will present on key issues such as new branch technology, customer experience and interaction, branch profitability and branch cash management.
Leading industry suppliers including Auriga, CIMA, Cummins Allison, Entrust Datacard, G4S, Hitachi-Omron, Jack Henry & Associates, KAL, Nautilus Hyosung, NCR, Phoenix Interactive Design, Scan Coin and Wincor Nixdorf will share their visions for the branch, and showcase the latest technology.