Fintech money transfer company launches new service between Italy & the UK

Opal Transfer, the London-based Fintech company, has launched a new money transfer service between Italy and the UK. This is an extension of the existing product – money transfer service from the UK to Italy.

The new product has one of the lowest costs on the market. Transfers from Italy to the UK cost just €1 and the money will be delivered on the same day, making it one of the cheapest and quickest transfer services on the market. The price of a standard transfer from the UK to Italy – only 30p – is something a large proportion of the market does not offer.

Created due to growing demand, the Italy/UK service is another excellent use of Opal Transfer its innovative technology which enables customers to transfer funds between two countries in both directions. It is the first time a two way transfer service has been set up between two Western European countries.

Opal Transfer’s combination of a user-friendly app with a human face business model is unique on the market. The new Italy to UK money transfer service has an Italian customer service team available for people to speak to service alongside an Italian version of their website and advanced app soon to be launched.

The new money transfer service is part of wider plans for Opal Transfer to expand in new markets within the next 12 months.

Last month Opal Transfer launched their money transfer service between Poland and Ukraine, responding to the growing number of Ukrainians working and living in Poland.

Gita Petkevica, Managing Director of Opal Transfer said: “The Italy to UK same day money transfer service is the next exciting step in bringing our innovative fintech product to new customers across Europe.

The launch of this product shows we are responding to our clients’ needs, while still offering them the best and quickest money transfer service, at the lowest cost price.

All fintech business need to continue to adapt and use cutting edge technology, but it is also important to remember that customers want to be able to speak to people as well.

Our Italian speaking customer service team is an essential part of the service. Having access to an experienced executive to resolve any issues is crucial, something too many app only services forget, leaving their customers frustrated.

Our business model makes money transfers easy and simple for all our customers, with access to a friendly customer service team who speak their language throughout the day, either online, on the phone or in our branches.

Our offer to customers is industry leading a technologically advanced app with an easy to reach customer service team which adds a human face to our fintech business.

The new product Italy to UK service is just the first part of our ambitious growth strategy to bring our money transfer services to people across Western Europe, and we are all really excited about it.

Author: Yash Hirani

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