Aegis Named a Top 10 Outsourcing Service Provider by ISG

Aegis Limited, a global outsourcing and technology services company, today announced that it has been named a Top 10 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company.

Aegis was among the leading providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won over the last 12 months, according to the ISG Outsourcing Index™. Now in its 50th consecutive quarter, the ISG Outsourcing Index provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.

Sandip Sen, Global CEO, Aegis Limited said, “We are delighted to be featured in the ISG Sourcing Standouts for the Asia Pacific region. Asia Pacific market is now changing as service providers realign their offerings to incorporate the demands of the local Asian customers. Aegis helps clients manage these changes by transforming their customer operations, incorporating smart technology, and improving their customer experience.” 

With over three decades of leadership in customer experience management, Aegis’ strategy relentlessly focuses in getting an effective and efficient fit between a brand’s business objectives and its consumers” expectations. The company also increased its capacity in India, Malaysia and Australia to over 30,000 employees, supporting some of the large and mid-sized organization cross Customer Lifecycle Management, Finance & Accounting, Procurement and SMAC enabled BPM solutions.

Aegis’ inclusion in the ISG Outsourcing Index is based on data the company submits to ISG each quarter.

For more than a decade, the ISG Outsourcing Index has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG.  “Aegis continues to establish itself as a leading and growing player in the global market for [describe] services, based on its volume of business in relation to other industry providers.

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